Novotel Strasbourg Centre Halles 4 stars

Customer review rating (ALL Rating) 4.3/5 1,467 reviews

Novotel Strasbourg Centre Halles - Image 1
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Description

Hotel extras

  • 10 mins' walk from the TGV station and Notre-Dame

  • Family rooms (2 children under 16 years free)

  • In the Place des Halles shopping center

  • Underground public parking at the hotel, via Rue Sevastopol

  • Meeting area for up to 100 people

Our accommodation(s)

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Room 1

Hotel location

Novotel Strasbourg Centre Halles

Quai Kleber
67000 STRASBOURG
France

GPS:48.586125, 7.74299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ici&là - Restaurant

Our chef creates tasty authentic cuisine in the Ici&là concept. Healthy, balanced catering at all hours to satisfy all your needs. Enjoy a moment of escape in the restaurant, bar or in your room.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,467 reviews

TripAdvisor Rating  4.0/5  1,402 reviews

Okay.

Customer review rating 3.5/5

Kajetan Business - Confirmed reviews ALL

good stay

Customer review rating 4.0/5

Marek Business - Confirmed reviews ALL

Really well located

Customer review rating 4.0/5

Clarisse Families - Confirmed reviews ALL

Satisfied

Customer review rating 2.5/5

Mt Families - Confirmed reviews ALL

Dear Mardyros T., Thank you for taking the time to tell us about your experience at the Novotel Strasbourg Centre Halles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The guaranty made at your check in is a policy by the Accor group and made with all the guests without distinction Your reservation was for 6 nights and the only prepayment was for your reservation for the restaurant on the 31 December. This politic is on the sales conditions for every reservation We are really sorry this has made you feel uncomfortable That wasn't our aim at all. W thank you for your comments about our team and we will communcate to us your good feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charlène ZAEGEL Front Desk Manager

Underwhelming hotel and disappointing service

Customer review rating 2.0/5

Illana Couples - Confirmed reviews ALL

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Other web-users rate our hotel

  • 809 reviews 8.9/10 Location
  • 842 reviews 5.3/10 Room
  • 655 reviews 8.6/10 Service
  • 16 reviews 9/10 WiFi
  • 479 reviews 8.1/10 Breakfast
  • 401 reviews 4.5/10 Comfort
  • 317 reviews 5/10 Cleanliness
  • 279 reviews 5/10 Vibe

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