Mercure Strasbourg Centre Petite France hotel 3 stars

Customer review rating (ALL Rating) 4.7/5 925 reviews

Mercure Strasbourg Centre Petite France hotel - Image 1
Mercure Strasbourg Centre Petite France hotel - Image 2
Mercure Strasbourg Centre Petite France hotel - Image 3
Mercure Strasbourg Centre Petite France hotel - Image 4

Description

Hotel extras

  • In the city center near the TGV train station

  • Just a few minutes from the cathedral and Petite France quarter

  • Located close to Christmas markets

  • Quick access to public transport and airport shuttles

Our accommodation(s)

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Room 1

Hotel location

Mercure Strasbourg Centre Petite France hotel

3, rue du Maire Kuss
67000 STRASBOURG
France

GPS:48.583572, 7.738053

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR

The hotel bar is right next to reception and is open round-the-clock, 7 days a week. We look forward to welcoming you,

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  925 reviews

TripAdvisor Rating  4.0/5  938 reviews

Good stay

Customer review rating 4.5/5

Jt Friends - Confirmed reviews ALL

Great Hotel

Customer review rating 4.5/5

Bernie H. Couples - Confirmed reviews ALL

Not up to Mercure standards

Customer review rating 2.0/5

Peter O. Families - Confirmed reviews ALL

Dear M. O.., Thank you for taking the time to provide your feedback regarding your recent stay with us. We deeply value guest input as it allows us to continuously improve our service. We sincerely apologize for any inconvenience you experienced and for not meeting your expectations. Please allow me to address your concerns directly. The room you stayed in is one of our entirely renovated rooms, designed to meet and exceed Mercure standards. However, we are sorry that the cleanliness did not align with your expectations. Following your feedback, our general housekeeper has conducted a thorough inspection of the room, and no visible stains or cleanliness issues were found. Nevertheless, we understand the impact of perception and will work closely with our housekeeping team to reinforce our already high cleaning protocols to ensure every guest enjoys a spotless and comfortable stay. Your kind mention of Lolita’s service at the Front Desk is much appreciated. We are pleased to hear that her professionalism made a positive impression, and we will ensure that she is recognized for her excellent work. Thank you again for bringing these matters to our attention. We hope to have the opportunity to restore your confidence in us during a future stay. Sincrely, The Mercure Team

Excellent value for money

Customer review rating 5.0/5

Rossitza H. Friends - Confirmed reviews ALL

Ideally located

Customer review rating 4.5/5

Keith K. Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 603 reviews 9.6/10 Location
  • 612 reviews 7.3/10 Room
  • 658 reviews 9.7/10 Service
  • 5 reviews 0/10 WiFi
  • 462 reviews 8.9/10 Breakfast
  • 212 reviews 8.3/10 Cleanliness
  • 90 reviews 8.9/10 Vibe

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