Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.6/5 803 reviews

Novotel Zurich Airport Messe - Image 1
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Description

Hotel extras

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Our accommodation(s)

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Room 1

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  803 reviews

TripAdvisor Rating  3.6/5  1,500 reviews

Unfriendly reception, bad luck.

TripAdvisor rating 1.0/5

Trip34067759726 TripAdvisor review

Good location as it’s well connected by tram

Customer review rating 4.5/5

Sandy Families - Confirmed reviews ALL

Hotel need better staff and room need to have amenities

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

messy, dirty looking and staff not very helpful

Customer review rating 1.5/5

Nigel S. Business - Confirmed reviews ALL

Dear Mr S., Thank you for taking the time to share your feedback. We are pleased that your loyalty to our ALL – Accor Live Limitless programme is a highlight of your experience with us, and we are grateful for your continued patronage. We would like to express our apologies for the inconvenience you experienced due to the refurbishment works. Our goal is to ensure our guests\' comfort, even during improvement efforts, and it appears we fell short in this instance. We are also sorry to hear about your experience with the responsiveness of our staff and the oversight regarding the additional hangers. Please accept our sincere apologies for the frustration this has caused. We value your feedback and will share it with our team to prevent such issues from reoccurring. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr M., Thank you for your feedback. We are pleased that you found our location convenient and recognize the high standards Novotel strives to uphold. Our hotel\'s proximity to key transport links, including the tram station with direct connections to the City-Center and ZRH Airport, is something we are proud of. We regret to hear about the aspects of your stay that did not meet your expectations. Our ongoing renovations are aimed at updating and improving our facilities, and we apologize if the lack of prior notification regarding this work caused any inconvenience. But it is clear indicated on our website. Furthermore, we understand the importance of a peaceful environment, especially for our business guests. Although our fitness center, terrace, and other amenities are designed to offer relaxation, we are sorry to hear that the noise disruptions impacted your comfort. In terms of dining, while our Restaurant offers a selection of regional and international dishes, we acknowledge your feedback on the variety and availability of food options during this time. Nonetheless, we truly value your comments about Novotel\'s high standards. It is our hope that once our renovation is complete, with its modern and stylish décor, enhanced facilities including air-conditioned rooms, and our commitment to service, we will have the opportunity to provide you with the exceptional experience that you expect from Novotel. We hope we will have the opportunity to see you again in the future. Best regards, Florian Kretzschmar, General Manager

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Other web-users rate our hotel

  • 568 reviews 8.9/10 Location
  • 856 reviews 4.9/10 Room
  • 703 reviews 7.5/10 Service
  • 21 reviews 8.2/10 WiFi
  • 442 reviews 3/10 Cleanliness
  • 325 reviews 4.6/10 Comfort
  • 276 reviews 4.2/10 Vibe
  • 250 reviews 5.9/10 Breakfast

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