Mercure Kuala Lumpur Shaw Parade 4 stars

Customer review rating (ALL Rating) 4.5/5 1,516 reviews

Best price
guarantee
Mercure Kuala Lumpur Shaw Parade - Image 1
Mercure Kuala Lumpur Shaw Parade - Image 2
Mercure Kuala Lumpur Shaw Parade - Image 3
Mercure Kuala Lumpur Shaw Parade - Image 4
152, Jalan Changkat Thambi Dollah, ., 55100 KUALA LUMPUR, Malaysia

Description

Hotel extras

  • First Mercure brand in Kuala Lumpur

  • Within 15-min walking distance to Bukit Bintang, 5-min drive to the newly developed BBCC & TRX

  • Room accommodation from level 9 - free from street noise, view of city skyline

  • Great facilities : Featuring an outdoor swimming pool, a fitness center as well as a terrace

  • All 4 meeting rooms feature natural daylight.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Kuala Lumpur Shaw Parade

152, Jalan Changkat Thambi Dollah, .
55100 KUALA LUMPUR
Malaysia

GPS:3.139884, 101.712267

Telephone
Fax +60 3-9224 3039

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

CHORAK-ALL DAY DINING RESTAURANT

Our All Day Dining Restaurant serves a combination of Asian and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,516 reviews

TripAdvisor Rating  4.3/5  756 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Masoud Families - Confirmed reviews ALL

Dear Masoud, Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Shaw Parade. I am sorry that your experience did not meet all your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Yeoh General Manager

LESS CHINESE CHANNEL ON TV PROGRAM

Customer review rating 4.0/5

Mr L. L. S. Couples - Confirmed reviews ALL

Dear L. L. S., Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Shaw Parade. I am sorry that your experience did not meet all your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the request as best we can. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Yeoh General Manager

Customer Satisfaction

Customer review rating 4.5/5

Jeremy N. Couples - Confirmed reviews ALL

Dear Jeremy N., First of all welcome back and thank you for loyalty as Accor ALL member! We appreciate your positive comments regarding your stay at the Mercure Kuala Lumpur Shaw Parade Hotel very much. It gives us great pride and motivation in reading your lovely comments on our hotel and services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Cindy Yeoh General Manager

Ok Stay

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Umendra D., Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Shaw Parade. I am sorry that your experience did not meet all your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cindy Yeoh General Manager

Great area easy to get around

Customer review rating 4.5/5

Patricia B. Friends - Confirmed reviews ALL

Dear Patricia B., First of all, thank you for your support and loyalty as Accor ALL member! It is an absolute sheer joy to read your kind words about our hotel and our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Cindy Yeoh General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,480 reviews 9/10 Location
  • 2,036 reviews 8.8/10 Room
  • 2,023 reviews 8.9/10 Service
  • 96 reviews 8.1/10 WiFi
  • 949 reviews 8.8/10 Cleanliness
  • 689 reviews 8/10 Comfort
  • 606 reviews 7.1/10 Breakfast
  • 497 reviews 7.8/10 Amenities

Powered by Trustyou

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Kuala Lumpur

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.