ibis Melaka 4 stars

Customer review rating (ALL Rating) 4.0/5 776 reviews

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Description

Hotel extras

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  776 reviews

TripAdvisor Rating  4.3/5  562 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Deepika V. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Yogeswaran D. Families - Confirmed reviews ALL

Dear Yogeswaran, Thank you for conveying your feedback via online survey regarding your recent stay with us. We are delighted that you enjoyed your stay with us. We have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you again for choosing the ibis Melaka as your preferred hotel and we look forward to welcoming you back soon. Best regards, Ferhad Abdul Rahman General Manager

Customer review rating 5.0/5

Justin D. L. Families - Confirmed reviews ALL

Dear Justin, Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay at ibis Melaka. It is wonderful to know that you loved the room and the hotel. Your kind words mean a lot to us, and we are grateful for your recommendation. We can’t wait to welcome you back for another amazing stay! Best regards, Ferhad Abdul Rahman General Manager

Good stay

Customer review rating 5.0/5

Yati Couples - Confirmed reviews ALL

Dear Yati, Thank you for conveying your feedback via online survey regarding your recent stay with us. We are delighted that you enjoyed your stay with us. We have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you again for choosing the ibis Melaka as your preferred hotel and we look forward to welcoming you back soon. Best regards, Ferhad Abdul Rahman General Manager

Good room condition

Customer review rating 3.5/5

Fendi Families - Confirmed reviews ALL

Dear Fendi, Thank you for taking the time to complete our online guest satisfaction survey following your recent stay with us at ibis Melaka. We are very committed to guest satisfaction and it is through this valuable tool that we are able to gain first-hand feedback of our performance, thus allowing us to monitor and improve our services by focusing on your needs as a valued guest. We noted your rating on some areas were below what we consider to be acceptable - these areas were FEEDBACK FOCUS. We have shared your ratings with our RESPECTIVE HODs in order to improve this. We are very committed to guest satisfaction and the direct guest feedback is an important tool, allowing us to monitor and improve our services by focusing on your needs as a valued guest. On behalf of our entire team here at ibis Melaka, thank you again for the feedback and we appreciate your business. We look forward to the opportunity of welcoming you back again soon and if there is anything we could do to enhance your future stays with us, please do not hesitate to let us know. Best regards, Ferhad Abdul Rahman General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,748 reviews 9.5/10 Location
  • 2,082 reviews 7.4/10 Room
  • 1,431 reviews 7.7/10 Service
  • 116 reviews 8.9/10 WiFi
  • 1,199 reviews 7.7/10 Cleanliness
  • 874 reviews 5.3/10 Breakfast
  • 572 reviews 7.5/10 Amenities
  • 523 reviews 8.9/10 Pool

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