Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.5/5 820 reviews

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Description

Hotel extras

  • 261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

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Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  820 reviews

TripAdvisor Rating  5.0/5  1,703 reviews

Stayed here only because of the location.

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Only one bath towel that is grey with tattered edges. Had to call housekeeping for another bath towel as we have 2 guests in a room. The shower cap is so small no adult head is able to fit into it. There is also no tissue box had to ask housekeeping for it as well.

good price

Customer review rating 2.5/5

Bayu Business - Confirmed reviews ALL

the room is good, but in some spot need some little repair when entering room the AC is off, so is kind hot the hot water in bathtub didn't work properly, so i can't get the hot water while relaxing in tub the AC in room didn't work properly, but it can be fix by the housekeeping guy in soonest time, really appreciate

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Good stay, good food, good service

Close to the airport

Customer review rating 4.5/5

Hamzah Business - Confirmed reviews ALL

Tge hotel is located within 30 minutes from the airport at no traffic jam. It has decent facilities with quite lower price on its pier. They provide an espresso for breakfast which is good for 4 stars hotel with variety of food choices. Very ideal for longer stay.

Good stay

Customer review rating 4.5/5

Aga Solo - Confirmed reviews ALL

Good as always

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Other web-users rate our hotel

  • 267 reviews 7.2/10 Location
  • 679 reviews 8.4/10 Room
  • 603 reviews 8.6/10 Service
  • 15 reviews 8.1/10 WiFi
  • 366 reviews 8.7/10 Cleanliness
  • 265 reviews 8.2/10 Breakfast
  • 73 reviews 8.2/10 Pool
  • 11 reviews 9.3/10 Bar

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