Novotel Hong Kong Century 4 stars

Customer review rating (ALL Rating) 4.4/5 2,416 reviews

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238 Jaffe Road, WANCHAI, 0 HONG KONG, Hong Kong SAR, China

Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Room 1

Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
0 HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Telephone
Fax +852 2598 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,416 reviews

TripAdvisor Rating  4.0/5  4,152 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Meil Business - Confirmed reviews ALL

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the easily accessible location of our hotel, surrounded by a plethora of dining options within walking distance. It is gratifying to know that our central location in Wan Chai, close to both the Hong Kong Convention and Exhibition Centre and the bustling shopping district of Causeway Bay, added convenience to your stay. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ohad Tiktinsky, General Manager

Well located and good stay

Customer review rating 3.5/5

Kiyonaga N. Business - Confirmed reviews ALL

Dear Kiyonaga, Thank you for taking the time to share your review. It was a pleasure to receive your kind comments. Our team works hard to always go above and beyond to deliver a memorable experience, and it seems we were able to do just that. Please accept our apologies for any issues you experienced with the WiFi. don\'t hesitate to reach out to our team, they are always pleased to assist with any issues you may have. We hope we will have the opportunity to see you again in the future. Best regards, Ohad Tiktinsky, General Manager

Good location, good staff, dated facilities

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our staff to be very nice and responsive, reflecting our commitment to excellent customer service. Nonetheless, we understand your concerns regarding the facilities appearing dated. We appreciate your candid feedback and empathize with your sentiments. It is important to us that all our guests enjoy their stay, and we regret that we did not fully meet your expectations in this respect. Our guestrooms were last refurbished in 2017 with a minor touch-up in 2023, and we continuously strive to improve our services and amenities to enhance the guest experience. Finally, it is great that you appreciated our prime location. Being situated in the heart of Wan Chai, we are indeed a short stroll away from key attractions and transport hubs, offering convenience and the vibrant atmosphere of Hong Kong right at our guests\' doorstep. We hope we will have the opportunity to see you again in the future. Best regards, Ohad Tiktinsky, General Manager

Good location

Customer review rating 3.0/5

Elizabeth Solo - Confirmed reviews ALL

Dear Elizabeth, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our hotel well-located and our rooms clean and well-maintained. Our central location in Wan Chai and recently refurbished rooms are designed to provide our guests with a comfortable and convenient stay. However, we are truly sorry to hear that you felt our staff did not meet the warm and welcoming standards we aim for. We understand how important friendly service is to an enjoyable hotel experience. Additionally, we acknowledge that the breakfast area can become busy, and we apologize if this made your morning less comfortable. We will review your comments with our team in order to improve our service. Nonetheless, we are pleased that the overall cleanliness and maintenance of our rooms met your expectations. Our housekeeping team takes great care to ensure that each guestroom is a pleasant retreat for our visitors. We hope that the proximity to key attractions and convenient transport options enhanced your visit to Hong Kong. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ohad Tiktinsky, General Manager

Beautiful and wonderful stay

TripAdvisor rating 5.0/5

Keng Seng K TripAdvisor review

Dear Guest, Thank you for this great review. We are thrilled to hear about your satisfying stay with us. We are delighted that you enjoyed our comfortable accommodations, the breathtaking partial view of Victoria Harbour from the high vantage point of your room, and the convenience of our location for transportation and access to the city's highlights. Your commendation of our Concierge team, especially Paul Chan, is truly appreciated, and we will be sure to pass on your kind words. Rest assured, our staff is committed to providing an exceptional experience for every guest, and it's heartening to know we've succeeded during your visits. We look forward to welcoming you back soon. Kind regards, Ohad Tiktinsky, General Manager

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Other web-users rate our hotel

  • 3,445 reviews 9.6/10 Location
  • 3,056 reviews 6.6/10 Room
  • 3,158 reviews 8.7/10 Service
  • 35 reviews 9/10 WiFi
  • 1,374 reviews 4.1/10 Comfort
  • 1,205 reviews 8.4/10 Cleanliness
  • 1,044 reviews 8.1/10 Breakfast
  • 822 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.