Novotel Hong Kong Century 4 stars

Customer review rating (ALL Rating) 4.3/5 2,396 reviews

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Description

Hotel extras

  • 8-minute walk to Hong Kong Convention and Exhibition Centre (HKCEC)

  • 5-minute walk to Wan Chai MTR station

  • 1-minute walk from the China Visa Application Service Center

  • In central area close to Causeway Bay, the major shopping hub in HK

  • 6 function rooms accommodate up to 500 guests

Our accommodation(s)

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Room 1

Hotel location

Novotel Hong Kong Century

238 Jaffe Road, WANCHAI
HONG KONG
Hong Kong SAR, China

GPS:22.278836, 114.176504

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,396 reviews

TripAdvisor Rating  4.0/5  4,138 reviews

Certificate of excellence 2024

Efficiency and Comfort? Here is where they blend in perfect harmony!

TripAdvisor rating 5.0/5

leonidt960 TripAdvisor review

Friendly staff, good location

Customer review rating 4.0/5

Samantha Business - Confirmed reviews ALL

Dear Samantha, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the service of our staff and found our location to your convenience, with close proximity to key transport links and local attractions. However, we regret to hear about the issues you encountered with the air conditioning and heating system in your room. We understand the importance of having a comfortable room temperature, especially during cooler weather. We would like to offer our apologies for any discomfort this may have caused. Finally, it is great that you highlighted the convenience of having a kettle in the room. We are pleased to inform you that our rooms are equipped with electric kettles to ensure our guests can enjoy a warm drink at any time. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Ohad Tiktinsky, General Manager

Great hotel

Customer review rating 5.0/5

W. S. M. Couples - Confirmed reviews ALL

Dear W. S., Thank you very much for this kind review of your recent stay. We are overjoyed to know that your stay with us left such a positive impression. It is wonderful to hear that our front desk staff provided you with a warm welcome, and that both the dinner and breakfast experiences met your expectations. Our team at Le Café works diligently to present a diverse array of international delicacies, and we are thrilled you enjoyed the selections. We look forward to seeing you again soon. Best regards, Ohad Tiktinsky, General Manager

Good location, fantastic staff

Customer review rating 4.5/5

Jon Solo - Confirmed reviews ALL

Dear Jon, Thank you for taking the time to share your review. We are thrilled to hear that your stay at Novotel Century Hong Kong was memorable. We are delighted that our location served you well and that our staff's efficiency added that extra touch to your visit. It's wonderful to know that our modern amenities and the overall ambiance of the hotel met your expectations. Our team takes great pride in offering a welcoming and comfortable environment for our guests, and it is gratifying to receive such positive comments. We hope we will have the opportunity to see you again in the future. Best regards, Ohad Tiktinsky, General Manager

Decent Stay with Room for Improvement

TripAdvisor rating 3.0/5

Avery V TripAdvisor review

Dear Avery, Thank you for taking the time to share your review. We are pleased that you found our location convenient for your exploration of the city's local attractions and that the cleanliness of our rooms met your expectations. However, we regret to hear that the decor did not align with your personal taste and that there were moments when the service did not reach the speed you anticipated. We understand the importance of a welcoming atmosphere and prompt service, and we take your comments seriously as we strive to provide an exceptional experience for all our guests. Nonetheless, we hope you were able to appreciate the efforts made to maintain a high standard of cleanliness and the strategic positioning of our hotel in Wan Chai, offering easy access to various attractions and transportation options. We hope we will have the opportunity to see you again in the future. Best regards, Ohad Tiktinsky, General Manager

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Other web-users rate our hotel

  • 3,447 reviews 9.6/10 Location
  • 3,069 reviews 6.6/10 Room
  • 3,166 reviews 8.7/10 Service
  • 35 reviews 8.9/10 WiFi
  • 1,381 reviews 4.1/10 Comfort
  • 1,217 reviews 8.4/10 Cleanliness
  • 1,064 reviews 8.2/10 Breakfast
  • 821 reviews 8.4/10 Food

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